Episode 15: Real field testing issues that come up and how we diagnose them

Topic

Can we normalize issues being found during field testing? Since, you know, that's the entire point of field testing? Contrary to popular belief, QA can't always catch everything. In this specific video we're diving into issues we've been dealing with in the field for one of our products. QA is meant to ensure the system is working, and each piece that's manufactured along the way goes through it's own QA. There's a supply chain in place that needs to be trusted in order to manufacture anything in a reasonable timeframe.

And regardless of how much diligence you do, things will happen in the field. That's why field testing is so valuable and NOT a stage to be skipped in the product development cycle! People will chirp about how embarrassed companies should be when their users find problems but honestly, it's how iterative development works. It's all part of the process! Stability is built up over time. Anyways, give this video a watch if you want to dive into a bit about what we found, how we're working through it and what's been taking up our time this week as we move towards having an even more stably-performing product for our client!

About This Series:

Each week, we chat about some of the things we did this week at tincubate, our electronics tinkering and design company that we affectionately call the tincbuator. We do all things tech with physical products, and each we'll show a glimpse based on discussions on our social media posts. Comment to tell us what you like, what questions you have and what you want to see more of so we can help you all see the process behind real-world wireless tech product development!

Watch the Video

Links

TikToks:

Modem Issues Part 1: https://www.tiktok.com/@tincubate/video/7052703928860855558

Modem Issues Part 2: https://www.tiktok.com/@tincubate/video/7053030803386731782

QA Rant: https://www.tiktok.com/@tincubate/video/7054621000457047301

Live Current Measure Teaser: https://www.tiktok.com/@tincubate/video/7055376832530517254

Live Current Measure Detailed: https://www.tiktok.com/@tincubate/video/7055628777103052038

Other Links:

SIMCOM (Cellular Module in use): https://www.simcom.com/product/SIM7080G.html

Hologram: https://www.hologram.io/

Maxim Integrated (Power chips): https://www.maximintegrated.com/en.html

Sistemi (current measuring device): https://www.sistemi.ca/

Follow us on social to be part of the conversation real-time and help shape what we chat about.

Comment to tell us what you like, questions you have and what you want to see more of so we can help you see the process behind real-world wireless tech product development. Let's have some fun!